Brother Printer customer service

Brother Printer customer service

Brother produces a wide range of printers for home, home-office and industrial use. Providing reliable and top-level performance each of these machines is equipped with multiple features and functions. These printing machines are strong, built with a purpose and proffer the kind of versatility that you expect in a printing machine. As experienced manufacturers of several electronic goods, Brother takes user experience into account. Reach out to Brother printer customer service team to know which of these printers best suit your requirements. At the outset, Brother categorizes its home and home-office printers into two – All-in-One Printers and Laser Printers. Both of these clusters come with distinctive attributes, and capabilities and features.

Features of Brother Printers

Wireless Printing
Document Feeder
Flatbed Scanner
Inkjet Printing Technology
High Quality Printing

MFC-J995DW All-in-One Printers

Brother’s All-in-One Models are desk-friendly, space-saving models that are ideal for a home. These let users copy, scan and fax besides printing. Especially suitable for small home and home-office needs it comes with reengineered cartridges that last longer and for up to one year is capable of delivering uninterrupted services. Get the best Brother printer customer service for your printer.


  • The MFC-J995DW ALL-IN-ONE printer is particularly an INKvestment printer, a revolutionary idea that belongs to Brother
  • Accommodating in-box ink for up to a year, the printer is capable of printing at least 150 sheets a month, seamlessly
  • Yet, the device does not compromise on compactness and desktop sizes
  • With low-cost printing facilities and larger page yields, users can extend their savings during ink replacements. Apply for an Ultra High yield or a Super High yield INKvestment tank to leverage printing costs of up to even $0.01 per page
  • A Page Gauge instrument provides visual and numerical measures with regard to the amount of ink that has been consumed by the user
  • Additionally, the printer also comes with NFC printing, scanning and mobile printing capabilities
  • With this printer, users do not have to purchase ink for a very long time. Contact Brother Printer customer service for more assistance.
brother printer setup

HL-L2370DW All-In-One Printers

The HL-L2370DW is a multifunctional monochrome printer that comes with wireless and duplex printing capabilities. It also has an Ethernet port for direct connectivity to the router. The printer is reliable as it delivers high-class prints and outputs.


  • The Automatic Duplex printing facility automatically augments efficiency
  • Get up to three times more and drastically lower printing costs with the super high-yield replacement toners
  • The USB interface and the Ethernet allows convenient and smooth mobile printing
  • Print speed ranges are up to 36 pages per minute
  • The changing and evolving needs of the user are addressed with the help of the 250-sheet paper input capacity that requires fewer refills
  • Additionally, the printer device comes with dynamic features and flexible printing services that enable wireless printing from virtually any device
  • Accomplish Wi-Fi Protected Setup in the single click of a button
  • Compatible with standard interfaces such as the Wireless 802.11 b/g/n, 10/100 Base-TX Ethernet, and much more the device is Wi-Fi certified and supports several IPv4 and IPv6 protocols

Business Printers

Basically, Brother Printers for business are available for small offices, smaller workgroups, and mid to large work groups or enterprise-grade services. Predominantly, Brother Printers for business are classified laser printers.

MFC-L8900CDW – small workgroups

The color laser MFC-L8900CDW printer is an All-in-One model that can print, copy, scan and fax . Additionally, it comes along with networking capabilities besides two-sided or duplex scanning and copying. Meant to provide high print volumes, the device is easy to setup and provides reliable low-cost business printing. Built to last, the machine augments productivity while providing fast printing at 33 ppm. Limit document and device accesses as well, with the help of advanced security features. Expand the capacity of the input trays by adding more thus allowing flexible paper handling

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Setup - Troubleshooting - Network Issues

MFC-L9570CDW – mid to large

With a low total cost of ownership, the MFC-L9570CDW business printing device, prints in color. An all-in-one model, the laser printer provides high print volumes and yet comes with a low cost of ownership. Equipped with Super high-yield toner cartridges, the device comes with added advanced security features that render it tamper-proof. Furthermore, the device enhances the productivity of a workgroup with high volume printing capabilities to the tune of around 6,500 pages with the Super High-yield Cartridges. Replace the toner with the Ultra high-yield cartridges to get at least 9,000 pages of output. Customize the printing as capacities increase even more, by transforming the device into a floor-standing model that accommodates more. Also, add optional trays to increase the capacity by an additional 1,300 pages. Accomplish all printing, scanning, copying and faxing requirements through a 7” color touchscreen. With a monthly duty cycle of around 80,000 pages and the monthly recommended volume at 6,000 pages, the 9570 prints really fast and provides impeccable outputs

brother printer support

Installation and setting up

  • To set up the printer for the first time, unbox it and remove all the protective covering around it
  • Remove the layers from the front panel, and then open the input tray to load recommended media – generally, the device accepts all A3 and A4 legal size papers
  • Along with the printer, users will receive the power cord, CD for setup and ink cartridges
  • Power the printer on and let the LCD screen initialize
  • Thereafter, enter the date, time and then press ‘Ok’ to receive instructions on the LCD setup wizard
  • The screen will switch over requesting the user to insert the cartridges
  • Open the cartridge door, and check the color labeling against each of the cartridges to load them into their appropriate places
  • Shake the cartridges well before placing them in and once completed, close the door
  • There are also images available on the screen – scroll through them to know how to place the cartridges into their area
  • Once you close the door, the LCD initializes on its own to check if everything is in place
  • As soon as it completes, click on the ‘Start’ button visualized on the LCD
  • A page prints out – thereafter, proceed to set up the wireless

Tip: If the device does not connect to the router, just press the ‘Wi-Fi’ button under the ‘Wireless Network Status’ icon

  • Reach out to the Brother Printer customer service team to find and download the drivers for a particular printer
  • Click on the ‘Download’ button against the ‘.exe’ file, find it in the computer’s ‘Downloads’ folder
  • Move on to the next step as prompted by the setup wizard to complete driver and software installation
  • Simply connect the Ethernet cable to the printer
  • Then on the LCD press Wi-Fi -> Setup Wizard ->
  • Thereafter, select the SSID and enter the password once the network name is found
  • The wireless setup screen displays a message stating ‘Successful’ once connected

Brother Printer Support Programs

  • As part of the Brother Printer customer service program, the printers are also equipped with Ink & Toner Fulfillment Programs to ensure that users never run out of ink
  • This primarily works on a pay-as-you-go model thus helping users economize on printing and usage
  • The program also offers genuine Brother inks and toners
  • These requirements are shipped to the users’ doorstep before the ink/toner run out
  • Our Brother printer customer service team provides users with basic machine operation and specifications requirements
  • Besides we also help our clients with wireless installation, troubleshooting, configuring drivers and software, and issues pertaining to printing, scanning, copying and faxing.


We are third party service providers, in which our only intention is to offer effective support and guidance regarding the printer setup process and miscellaneous troubleshooting steps only in the eventuality of the user/client requesting our website’s services

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